pay168 FAQ for Malaysian Players

pay168 aims to process all withdrawal requests within one hour of receiving the application. This applies to all supported withdrawal methods including Touch 'n Go eWallet, DuitNow, FPX and Boost. For cryptocurrencies such as USDT, BTC or ETH, additional confirmation time may be required depending on the blockchain network.

Yes, pay168 accepts and processes withdrawal requests every day including Saturday, Sunday and public holidays. Our finance team operates around the clock, so you do not need to wait for a working day to receive your money.

The minimum withdrawal amount at pay168 is RM100. Make sure your account balance is sufficient before submitting a request. No maximum withdrawal limit is stated in the general policy, but VIP accounts enjoy higher processing priority.

If your withdrawal is still in process after an hour, the likely reasons are: identity verification has not been completed, bonus wagering requirements have not been met, or a temporary technical issue has occurred. Please contact pay168 live chat support with your transaction details. Our team will review and provide an update promptly.

pay168 does not charge any internal processing fees for withdrawals. However, some e-wallet platforms or banks may apply a small charge on their end. Check with your financial service provider if you notice an unexpected deduction after the money reaches your account.

At pay168, live casino games are streamed live from high-quality studios with real dealers. You connect via a real-time video stream and place bets using your on-screen interface. All outcomes — the spin of the wheel, the reveal of baccarat cards — happen in front of you live, giving you an experience similar to playing at a physical casino.

Yes. All live casino tables at pay168 are optimised for mobile phones and tablets. You simply open a web browser on your device, log in to your pay168 account, and access the live casino section. No separate app download is required. A stable internet connection — either Wi-Fi or 4G/5G — is recommended for a smooth video experience.

Roulette at pay168 Casino offers a variety of bet types, including: single number bets (straight up), two adjacent numbers (split), three numbers (street), four numbers (corner), and outside bets such as red/black, odd/even, and low/high numbers. Each bet type carries a different payout ratio, with single number bets offering the highest return.

pay168 provides live casino tables with a range of betting limits to suit different players — from casual players who prefer lower limits to experienced players looking for higher-limit tables. The latest betting limit details for each table can be viewed directly in the game interface before you join the table.

Baccarat is a table game that is easy to learn. You bet on either "Player", "Banker" or "Tie". Two sets of cards are dealt, and the hand closest to a value of 9 wins. Cards with a value of 10 and above count as zero. At pay168, live baccarat tables come with friendly dealers and a clear interface, suitable for new players trying live casino for the first time.

The minimum deposit at pay168 is RM50 for all supported payment methods. This includes Touch 'n Go eWallet, DuitNow, online banking via FPX, Boost, and cryptocurrency deposits (USDT, BTC, ETH). There is no different minimum deposit by method — all are set at RM50.

pay168 accepts deposits via the following methods: Touch 'n Go eWallet, DuitNow, online banking (FPX) covering all major Malaysian banks, Boost, and cryptocurrencies namely USDT, BTC and ETH. All methods are available every day including weekends and public holidays.

pay168 does not charge any processing fees for deposits. The amount you deposit is the full amount that will be credited to your game account. If there is a small fee from your bank or e-wallet provider, it is based on that platform's own policy and is not a charge from pay168.

First, wait a few minutes as there is sometimes a short delay in system confirmation. If it has still not been credited after 10–15 minutes, please contact pay168 support via live chat and include: the transaction reference number, amount, payment method, and a screenshot of your payment proof. Our team will review and resolve the issue promptly.

To deposit using cryptocurrency at pay168, log in to your account and select the crypto option in the deposit section. You will be given a dedicated wallet address for that transaction. Send the desired crypto amount (equivalent to RM50 or more) from your wallet to that address. The RM value will be calculated based on the current exchange rate at the time the transaction is received.

Most deposits via Touch 'n Go, DuitNow, FPX and Boost are processed almost instantly. Crypto deposits require additional block confirmations depending on the network used — this typically takes a few minutes to half an hour. If your deposit exceeds this timeframe, please contact pay168 support for further review.

pay168 uses SSL (Secure Socket Layer) encryption for all data transmitted between your device and our servers. This means your personal information — including account numbers, passwords and transaction details — is protected from third parties. We also follow data security standards based on the international licence we hold.

If you suspect suspicious activity on your account, take these steps immediately: change your password right away, review your login history and transaction activity, then contact pay168 support via live chat or email. Our security team will help freeze any suspicious activity and protect your account balance.

pay168 supports two-step verification (2FA) as an added security layer for your account. When enabled, every new login attempt will require a verification code sent to your registered mobile number or email. We strongly recommend all players activate this feature through their account settings.

An OTP (One-Time Password) is a one-time code generated specifically for your session and acts as a unique key to your account. pay168 staff will never ask for your OTP code under any circumstances. If anyone claims to be a pay168 representative and asks for your OTP, it is a scam. Do not share it and report it to our support team immediately.

A strong password should contain at least eight characters, combining uppercase letters, lowercase letters, numbers and special symbols. Avoid using your date of birth, your name or words that are easy to guess. Do not use the same password for pay168 and other platforms. Change your password regularly as an added precaution.